Returns and Exchange Policy

Our Industry-Leading Warranty

Our products' warranties are unlike any you’ll find from other suppliers. It’s why we run our business the way you treat your patients: with great care and an unwavering commitment to quality. Our ironclad guarantee (think of it as a firm handshake) is behind every product we design and will meet or exceed the warranty of the original manufacturer. As experts in the medical industry, every product you order from us has been tested by our lab to meet or exceed ISO and FDA guidelines, which is no small feat. If you ever find any sign of a defect, simply let us know so we can offer an exchange.

Same Day Shipping

We ship 99% of our orders the same day we receive them, so if it is crucial to receive your order in a fast and timely manner, we’ve got you covered.

Returns & Exchanges

All our parts are guaranteed to work - if they don't we'll take them back, no questions, no hassles and no re-stocking fees. The unused part must be received back no later than 30 days from your purchase date for a full refund excluding shipping fees.

Price Matching

So you’ve found a product we offer at a better price? We’re always welcome healthy competition. Just let us know if you find a comparable product priced lower than ours, we commend you on your excellent price shopping skills.